Terms and Conditions

"TNG Lunar New Year $2 Million Value Giveaway!"

  1. This promotion is valid from 15 February 2024 to 22 February 2024, both dates inclusive or such other date(s) as may be determined by TNG (Asia) Limited (“TNG”) at our discretion (“Promotional Period”). During the Promotional Period, Selected Customers (as defined below) shall receive the $40 TNG points as part of the Red Pocket gift.
  2. TNG will send promotional materials to selected customers in relation to this promotion and this promotion shall only be applicable to such customers (“Selected Customers”). There is a limited quota for the promotion. The TNG’s record of the Selected Customers are final and conclusive.
  3. The reward will be credited (without prior notification) to the Selected Customer's TNG account.
  4. The results, date and time of the Promotion will be determined by the records in TNG's computer systems. TNG reserves the sole and absolute right to determine the Eligible Customer's eligibility to receive the reward and make conclusive decisions.
  5. The TNG points cannot be converted into cash or any other form of currency. They can only be used as a Remittance Fee within the TNG platform.
  6. The TNG points are non-transferable and can only be used by the recipient of the Red Pocket gift.
  7. The TNG points cannot be combined with any other promotions, offers, or discounts.
  8. Any remaining balance after deducting the Remittance Fee will be subject to the regular fees and charges associated with the specific transaction.
  9. TNG reserves the right to recover the reward from any reward from the Selected Customer if TNG discovers that he/she does not fulfill the requirements to obtain the Offer or has violated any of these Terms and Conditions.
  10. The details of the TNG point T&C please refer to: https://www.tngwallet.hk/en/conditions-of-issue/tngpoints
  11. These Terms and Conditions shall be construed and governed by the laws of Hong Kong.
  12. The earning, redemption or rebate procedure of TNG Points is subject to these Terms and Conditions, and related terms and conditions of TNG Wallet as adopted by TNG from time to time. Please refer to TNG website located at: https://www.tngwallet.hk/ for details.For details, you may contact TNG by telephone at +852-39516268 or email at cs@tng.asia.
  13. Other than TNG’s subsidiaries, affiliates, associated companies and any assigns of TNG, no other person who is not a party to these Terms and Conditions has any right under the Contracts (Rights of Third Parties) Ordinance, Chapter 623, the Laws of Hong Kong, to enforce and/or benefit of these Terms and Conditions.
  14. TNG reserves the right to vary or terminate the TNG Points programme at any time and to amend the Terms and Conditions from time to time. In case of disputes, the decision of TNG shall be final.
  15. These Terms and Conditions are subject to prevailing regulatory requirements in Hong Kong.
  16. If there is any inconsistency between English and Chinese versions, the English version shall prevail.

By utilizing the TNG points, you acknowledge that you have read, understood, and agreed to comply with the above terms and conditions. If you have any questions or require further clarification, please contact our customer support team for assistance.

Note: These terms and conditions are subject to change, and it is recommended to review them periodically for any updates.

"$9 Cable Charge for Global Remittance to Indonesia and/or Philippines"

  1. The "$9 Cable Charge for Global Remittance to Indonesia and/or Philippines" Promotion (the “Promotion”) is open for TNG VIP+ and SVIP+ members (“Member(s)”, “Eligible Member(s)”).
  2. The Promotion shall commence at 00:00 on 31 October 2023 and end at 23:59 on 30 June 2024 (“the Promotion Period”).
  3. The Promotion is only valid for the Members who have successfully submitted an instruction (“Instruction(s)”) to effect a remittance service transferring up to the designated amount to Indonesia and/or Philippines via the designated page in TNG Wallet App.
  4. The Members shall refer to the information or specification details regarding the remittance service in the relevant page of TNG Wallet App, including but not limited to e.g. the minimum transaction amount, the maximum transaction amount and/or the transaction turnaround time etc.
  5. Each Member shall be entitled to receive the rewards offered in the Promotion (“Reward”) up to one hundred (100) times during each calendar month.
  6. The Reward will be immediately effective, Members shall therefore receive a discount amount of HK$ 20 for the Instruction towards the Indoensia or HK$14 for the Instruction towards the Philippines, when the Members submit the Instruction.
  7. The Reward cannot be exchanged for cash or transferred to another account.
  8. Members must agree to the Terms and Conditions of the Promotion and accept the decision of TNG.
  9. TNG reserves the right to disqualify any member who violates the Terms and Conditions or is found to be engaging in any fraudulent or illegal activities.
  10. TNG reserves the right to disqualify any member who is found to be in breach of the Terms and Conditions of the Promotion.
  11. The Promotion is subject to all applicable laws and regulations.
  12. TNG reserves the right to amend the Terms and Conditions of the Promotion at any time without prior notice.
  13. For details, please refer to the Terms and Conditions posted at: https://www.tngwallet.hk/en/dhpromotiontnc

"TNG Mastercard Referral Promotion"

  1. The "TNG Mastercard Referral Promotion" (the “Promotion”) is open for current TNG Mastercard holders who are able to refer any TNG Wallet user to activate new TNG Mastercard.
  2. The Promotion shall be commenced from 00:00 on 19 July 2020 and ended at 23:59 on 31 December 2024 (the “Promotion Period”).
  3. An eligible TNG Mastercard holder who successfully refers a new TNG Wallet user to activate TNG Mastercard shall receive HK$20 credit during the Promotion. HK$20 shall be credited to the referrer’s TNG Wallet account upon successful activation of the referee’s TNG Mastercard and TNG’s approval.
  4. An eligible TNG Mastercard holder can receive the credit every time upon a successful referral.
  5. The HK$20 credit is not transferable.
  6. Employees and their immediate family members of TNG and affiliates are not eligible for the Promotion.
  7. TNG reserves the right to amend the Terms and Conditions of the Promotion at any time without prior notice.
  8. In case of any dispute, TNG reserves the absolute right of final decision.

"2% TNG Points rebate on TNG Mastercard spending"

  1. The "2% TNG Points rebate on TNG Mastercard spending" promotion programme (the “2% Promotion”) is open for TNG SVIP+ members who have subscribed, activated and used TNG Mastercard for conducting transaction(s).
  2. The 2% Promotion shall last from 0:00 19 October 2019 to 23:59 31 March 2025 (“the Promotion Period”).
  3. Eligible TNG SVIP+ member must activate the TNG Mastercard and conduct transaction(s) using TNG Mastercard.
  4. The rebate shall be credited to TNG Wallet account, subject to the approval and completion of the transaction by TNG Mastercard.
  5. TNG Points rebate from the 2% Promotion will expire on the last calendar day of the succeeding month.
  6. TNG reserves the right to amend the Terms and Conditions of the 2% Promotion without prior notice.
  7. In case of any dispute, TNG reserves the absolute right of final decision.
  8. For details, please refer to the Terms and Conditions posted at: https://www.tngwallet.hk/en/dhpromotiontnc and https://www.tngwallet.hk/en/conditions-of-issue/tngpoints

Previous Promotions

  1. "Free SPare SIM card"
  2. "Welcome Gift for the First Time TNG Mastercard Member"
  3. "Welcome Gift for the First Time SVIP+ TNG Mastercard Member"
  4. "100% TNG Points rebate on TNG Mastercard spending"
  5. "Terms and Conditions for SVIP Promotion Referral"
  6. "TNG Wireless Sports Earphones Redemption"
  7. "TNG Academy Promotion"
  8. $10 Reward for receiving salary via FPS
  9. "VIP Referral Promotion"
  10. "Double Bonus Referral Promotion"
  11. "TNG SIM $9.9 Promotion"
  12. "TNG 100 Peso Rebate"
  13. "Best Exchange Rate"
  14. "No Cable Charge Promotion"
  15. "Special Raya Aidilfitri Bonus Promotion"
  16. "TNG-BPI Instant Remittance Fee Rebate Promotion"
  17. "TNG-LBC Express Cable Charge Rebate Promotion"
  18. "TNG SIM $15 Promotion"
  19. "TNG SIM $9.9 Promotion in World Wide House"
  20. "FREE Remittance Fee for receiving money via FPS"

宣布戰略退出儲值支付工具(“SVF”)業務

我們TNG電子錢包向所有用戶宣布,由於公司戰略重組和內部架構調整的考慮,我們決定退出儲值支付工具(“SVF”)業務。退出儲值支付工具業務是公司經過投資組合和市場環境進行深入審查和研討後做出的決定。我們正在研究一項非儲值支付工具業務計劃,以轉變業務類型,以實踐我們的宗旨 “Make Your Life Easier”。敬請留意我們未來的公告。

用戶保障

TNG電子錢包將會於過渡期間繼續支援所有用戶、商戶和合作夥伴。我們已預留充足的財務及行政資源,以確保在此期間所有用戶、商戶及服務合作夥伴的權益得到保障,包括浮動資金的贖回及相關行政程序的順利進行,並為用戶提供必要的指導及支援。

現有獨立第三方託管機構, (“Tricor Trust (Hong Kong) Limited”) 將在贖回過程中繼續擔任託管人。TNG將從今天10月25日下午4時30分開始進行退出流程,並於2024年12月9日終止所有服務。自2024年10月25日下午4時30分起至2024年12月9日下午6時正,TNG用戶將能夠以各種方式提取TNG電子錢包中的餘額(請參閱下方服務清單以獲取更多資訊)。

我們鼓勵用戶在2024年12月9日之前可透過轉數快/銀行轉帳、朋友轉帳和萬事達卡消費以使用帳戶餘額。在2024年10月25日至12月9日期間,所有相關服務費將獲豁免。TNG電子錢包應用程式將於2024年12月9日停止服務,並將向尚有餘額的戶口收取管理費用。

詳情請點擊此視窗了解。