Important Notice
Please be advised that there is a delay in processing your global transfer due to a high volume of transactions since 12:30PM 1-May(Wed). The estimated resume time would be around 5:00PM 3-May(Fri). Kindly allot some time before submitting. Your patience is highly appreciated.
How can I top up with Coin Cart?
Coin Cart Top-Up Instructions:
1) Press "Top-Up" below TNG Balance
2) Select "Coin Cart"
3) Place coins in the coin-counting machine
4) Collect the receipt from the coin-counting machine and pass to the staff in counter
5) Present your personalized QR code to the staff for scanning
*For Coin Cart schedule and more details, please visit
www.hkma.gov.hk/eng/key-functions/monetary-stability/notes-coins-hong-kong/coin-collection/
*Monthly cash top-up limit is HK$20,000.
**Please make sure your TNG wallet does not exceed the maximum stored value of your membership type after the latest Top-Up is credited to your wallet. You may need to contact our Customer Service hotline at +852 39516268 for further assistance when that happens.
Last updated 1:21:32 PM 6/08/2019 HKT