Membership Types

More benefits, more convenience

Normal
Member Play Video
VIP
Member Play Video
SVIP
Member Play Video

Annual Transaction Limit

$25,000 $100,000 No Limit

Max Store Value

$3,000 $50,000 $100,000

Cash Withdrawal

N/A
  • Annual Limit $8,000
  • 365 Days year-round
  • 27 Dedicated Service Points
  • Daily Limit: $50,000
  • 365 Days year-round
  • 27 Dedicated Service Points

Bank Transfer

N/A More than 20 licensed banks 1 2

Top-up Channel

  • 7-Eleven (instant top-up)
  • JETCO ATM 4
  • E-Banking: Bank of China (Hong Kong) Limited 5, Chiyu Banking Corporation 5, Nanyang Commercial Bank 6
  • 7-Eleven (instant top-up)
  • Credit Card (instant top-up) 3
  • JETCO ATM 4
  • E-Banking: Bank of China (Hong Kong) Limited 5, Chiyu Banking Corporation 5, Nanyang Commercial Bank 6

Global Remittance

N/A
  • Daily Limit: $7,999 7
  • Remit to 813 banks and 190,000+ cash pick-up locations in 12 countries
  • Daily Limit: $100,000
  • Remit to 813 banks and 190,000+ cash pick-up locations in 12 countries

Foreign Exchange

N/A
  • Annual Limit $8,000 8
  • 365 Days year-round
  • 27 Dedicated Service Points
  • Daily Limit: $50,000
  • 365 Days year-round
  • 27 Dedicated Service Points

Registration

By mobile phone

Required Documents:

  • Hong Kong Mobile Number
By mobile phone

Required Documents (mobile upload):

  • ID document with photo

For additional features and required documents:

  • Bank Transfer
    • Bank account statement with user's name (mobile upload)
  • Credit Card Top-Up
    • Credit Card and the relevant statement with user's name (mobile upload)
In-person

Required Documents: 9

  • ID document with photo
  • A valid proof of address

Customer can make appointment for SVIP application via mobile interface.

For additional features and required documents:

  • Bank Transfer
    • Bank account statement with user's name (mobile upload)
  • Credit Card Top-Up
    • Credit Card and the relevant statement with user's name (mobile upload)
  1. List of licensed banks: http://www.hkma.gov.hk/eng/key-functions/banking-stability/banking-policy-and-supervision/three-tier-banking-system.shtml
  2. Funds will be credited to your bank account in around 2 working days.
  3. An administration fee equivalent to 2.5% of top-up amount is charged for each top-up.
  4. Funds will be credited to your TNG Wallet in the next working day (T+1, excluding Monday) if you top up before 5 p.m., otherwise funds will be received in 2 working days (T+2, excluding Monday).
  5. Funds will be credited to your TNG Wallet in the next working day (T+1, excluding Monday) if you top up before 9 p.m., otherwise funds will be received in 2 working days (T+2, excluding Monday).
  6. Funds will be credited to your TNG Wallet in two working days (T+2, excluding Monday) if you top up before 2:30 p.m., otherwise funds will be received in 3 working days (T+3, excluding Monday).
  7. Shares the daily limit with Global Bill Payment, Global Remittance, and Global SIM Top-Up.
  8. Shares the annual limit with Cash Withdrawal.
  9. All required documents must be true copy.